Shipping policy

Order Processing Time

Order's are typically processed within 1-3 business day's after payment is received.

Shipping Time 

Most order's are delivered within 7-15 business day's. Shipping time's may vary depending on the destination, carrier delay's, holiday's, custom's processing, and product availability.

Order Tracking

Once your order has shipping, you will receive a tracking number by email. Tracking information. may take several day's to update after shipment.

Shipping cost's

Shipping cost's are calculated at checkout unless otherwise stated on the product page.

Delayed or Lost Shipments 

While we work with trusted shipping partner's, delivery time's are estimate's and cannot be guaranteed. If your order has not arrived within 30 day's of shipment, please contact us at FidelisCompanion@gmail.com

Incorrect Address Information

Customer's are responsible for providing accurate shipping information. We are not responsible for delay's or losses caused by incorrect addresses provided during checkout.

Contact Us 

If you have any question's regarding shipping, please contact us at: 

FidelisCompanion@gmail.com